Frequently asked questions
Everything You Need to Know… Right at Your Fingertips
How can I place an order from Roheed Store?
Simply choose the dress you like, select the size and quantity, add it to your cart, then proceed to checkout and select your preferred payment method
Are the sizes accurate?
Yes, all listed sizes are accurate and based on a specific sizing guide for each design. We recommend checking the size guide before placing your order
How long does delivery take?
Delivery usually takes 2 to 7 business days, depending on your city and the selected shipping company
Can I modify my order after confirming it?
Yes, you can modify your order within the first 12 hours of placing it, as long as it hasn't been shipped yet
Can I return or exchange a dress?
Due to the personal nature of the products, we do not accept returns or exchanges unless there is a manufacturing defect, or an incorrect item was sent. You must report the issue within 24 hours of receiving the order
What payment methods are available?
We accept Mada, credit cards, Apple Pay, and bank transfers